Last updated: January 2026

Privacy Policy of b3tano — Your Data Protected with Transparency

B3tano believes privacy is more than a legal requirement — it's a commitment to everyone who uses our platform. Here you'll find a clear, straightforward overview of how we collect, use, and protect your personal data in compliance with the LGPD.

+18 · Exclusive to residents in Brazil · Data protected by the LGPD (Law No. 13.709/2018)

What This Policy Covers

The six pillars of data protection at b3tano, explained in plain language

Data We Collect

We collect only what is necessary to operate the platform: name, CPF, email, mobile number, address, and payment details. Nothing beyond what is essential for you to bet, deposit, and withdraw safely.

How We Use Your Data

Your data is used to create and manage your account, process payments via Pix and other methods, send account-related communications, and meet legal obligations. Nothing more.

Data Sharing

B3tano does not sell your data. We share information only with operational partners — payment processors, game providers, and security tools — under confidentiality agreements.

Information Security

We use 256-bit SSL encryption on all transmissions, secure storage with restricted access, and continuous monitoring against unauthorized access. Your data is protected throughout its entire lifecycle.

Your Rights under the LGPD

You have the right to access, correct, delete, and port your data at any time. You can also withdraw consent and request information about how your data is used — all through b3tano's support team.

Cookies & Tracking

We use essential cookies for the platform to function and analytical cookies to improve the experience. Marketing cookies are only used with your explicit consent.

Your Rights as a Data Subject

The LGPD grants you eight fundamental rights. At b3tano, every one of them is respected.

Access

Request a copy of all personal data b3tano holds about you at any time.

Correction

Fix incomplete, incorrect, or outdated information directly in your account dashboard or by contacting support.

Erasure

Request the deletion of data processed on the basis of consent, except where retention is required by law.

Portability

Receive your data in a structured format to transfer to another service, in accordance with ANPD regulations.

Information

Find out which entities b3tano shares your data with and the reasons behind each instance of sharing.

Consent Withdrawal

Withdraw your consent for treatments based on this legal basis at any time, at no cost.

Objection

Object to processing carried out on the basis of legitimate interest when you have substantiated grounds to do so.

Complaint to the ANPD

You may file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD) if you believe your rights have been violated.

Important reading: This Privacy Policy applies to all users of the b3tano platform, accessed via the domain b3tano.best. By creating an account or continuing to use our services, you confirm that you have read and understood the contents of this policy.

1. Personal Data Controller

The b3tano, operated by the company responsible for the platform accessed at b3tano.best, is the controller of the personal data processed under this Privacy Policy, pursuant to Article 5, item VI, of the General Data Protection Law (LGPD, Law No. 13.709/2018).

As the data controller, the b3tano defines the purposes and means of processing your personal data, and assumes responsibility for fulfilling the obligations set out in the LGPD. To exercise any rights related to your data or to ask questions about this policy, you can reach us at contato@b3tano.best or via the support chat available 24 hours a day on the platform.

2. Personal Data We Collect

2.1 Data You Provide Directly

When you create your account on b3tano and use our services, we collect the following personal data:

  • Identification data: full name, CPF, date of birth
  • Contact data: email address, mobile number
  • Address data: street name, number, unit, neighborhood, city, state, and ZIP code
  • Financial data: Pix key, bank details for wire transfers, credit or debit card information (processed securely and never stored in full on our servers)
  • Identity documents: images of national ID, driver's license, or passport, when requested for KYC verification
  • Verification selfie: photograph for identity confirmation in cases involving higher-value withdrawals

2.2 Automatically collected data

While you use the platform, the b3tano automatically collects:

  • Access data: IP address, browser type, operating system, device used
  • Browsing data: pages visited, session duration, actions taken on the platform
  • Approximate geolocation data: based on IP address, for security and compliance purposes
  • Cookies and session identifiers: as described in the cookies section of this policy

2.3 Third-party data

In some cases, the b3tano may receive data from external sources for identity verification, fraud prevention, and legal compliance purposes, such as credit bureaus and document verification services.

Category Data Examples When Collected
Identification Full name, CPF, date of birth At registration
Contact Email, mobile number At registration
Financial Pix key, bank details When making a deposit or withdrawal
Identity (KYC) National ID, driver's license, proof of address During account verification
Technical IP, device, browser Each time you access the platform
Behavioral Betting history, sessions, preferences While using the platform

3. Purposes of Data Processing

The b3tano processes your personal data strictly for the purposes listed below. No data is used for purposes not described here without notifying you and, where required, without your consent:

  • Account creation and management: registration, authentication, and maintenance of your account on the platform
  • Service delivery: processing sports bets, providing access to casino games, and operating all platform features
  • Payment processing: deposits via Pix, boleto, credit/debit card, PicPay, Mercado Pago, TED, and withdrawals to Brazilian bank accounts
  • Identity Verification (KYC): confirmation that the user is 18 or older and that the information provided is accurate
  • Fraud and money laundering prevention: monitoring of suspicious activity in compliance with Brazilian law (Law No. 9,613/1998)
  • Operational communications: deposit and withdrawal confirmations, security alerts, account notifications, and policy updates
  • Marketing communications: sending promotions, updates, and personalized offers, exclusively with your consent
  • Responsible gambling: monitoring of gambling patterns to identify behaviors that may indicate problem gambling, in line with our responsible gambling obligations
  • Compliance with legal obligations: compliance with court orders, requests from competent authorities, and tax and regulatory obligations
  • Platform improvement: aggregated and anonymized data analysis to improve the user experience, identify bugs, and develop new features

4. Legal Bases for Processing (LGPD)

Each data processing activity carried out by the b3tano is grounded in one of the legal bases set out in Article 7 of the LGPD:

  • Contract performance (Art. 7, V): processing necessary to provide the contracted services, such as creating your account, processing bets, and paying out winnings
  • Compliance with a legal obligation (Art. 7, II): processing required under Brazilian law, including anti-money laundering rules and fiscal record retention obligations
  • Legitimate interest (Art. 7, IX): processing necessary to prevent fraud, ensure platform security, and improve our services, always respecting your fundamental rights
  • Consent (Art. 7, I): for sending marketing communications and for other specific processing activities that require your prior, informed consent
About consent: Where processing is based on consent, you may withdraw it at any time without affecting any processing already carried out. You can do so through your account dashboard or by contacting b3tano support.

5. Sharing of Personal Data

The b3tano does not sell your personal data to third parties. Sharing occurs only in the situations described below, with partners who are contractually bound to maintain confidentiality and security standards equivalent to our own:

5.1 Operational Partners

  • Payment processors: companies that operate the infrastructure for Pix, boleto, credit/debit card, PicPay, and Mercado Pago receive the data necessary to process transactions
  • Game providers: Evolution Gaming, Pragmatic Play, PG Soft, and other partners receive a session identifier to operate the games, without access to full financial data
  • Identity verification services: for the KYC process, specialized partners receive identity documents for validation
  • Technology infrastructure providers: hosting, CDN, and security services that have limited access to data for technical purposes

5.2 Legal Obligations

The b3tano may share data with Brazilian public authorities — such as the Ministry of Finance, Federal Revenue Service, Central Bank, Federal Police, and Public Prosecutor's Office — when required by law, court order, or directive from a competent regulatory body.

5.3 What We Never Share

The b3tano never shares your data with external advertisers for targeted advertising, with data brokers, with telemarketing companies, or with any third party for commercial purposes without your explicit authorization.

6. International Data Transfers

Some of the game providers and technology partners of the b3tano may be based outside Brazil. In such cases, international transfers of personal data only take place when the destination country offers an adequate level of protection or when specific contractual safeguards are in place, such as standard data protection clauses approved by the ANPD, in accordance with Article 33 of the LGPD.

In any international transfer, the b3tano contractually requires the recipient to apply security and privacy measures equivalent to those adopted here in Brazil. You may request information about specific international transfers involving your data through the DPO channel.

7. Data Storage and Information Security

7.1 Where your data is stored

The personal data of Brazilian users of b3tano are stored preferably on servers located in Brazil or in countries with adequacy recognition granted by the ANPD. The storage environment is segregated, with access restricted to authorized personnel and role-based access control systems.

7.2 Technical security measures

The b3tano adopts the following measures to protect your data:

  • 256-bit SSL/TLS encryption on all communications between your device and our servers
  • Passwords stored with bcrypt hashing — we never store your password in plain text
  • Credit card data processed in compliance with PCI-DSS standards — we do not store your full card number
  • Continuous monitoring for unauthorized access attempts and cyberattacks
  • Two-factor authentication (2FA) available for all users
  • Encrypted backups stored in physically separate locations

7.3 Security Incidents

In the event of a security incident that may compromise your personal data, the b3tano will notify the ANPD and affected users within the deadlines set by the LGPD, with information about the nature of the incident, the data involved, and the measures taken to mitigate the risks.

Your responsibility: Part of your account's security depends on you. Use a strong, unique password for b3tano, enable two-factor authentication in your account dashboard, and never share your credentials with anyone.

8. Data Retention

The b3tano retains your personal data only for as long as necessary to fulfill the purposes described in this policy, subject to the following criteria:

  • Active account: data is retained for as long as your account remains active on the platform
  • After account closure: identification data, transaction history, and betting records are retained for a minimum of 5 years to meet Brazilian tax and legal obligations
  • KYC data: identity documents are retained for the minimum period required by anti-money laundering regulations (Law No. 9,613/1998), generally 5 years
  • Security logs: access and activity logs are retained for up to 12 months for security and incident investigation purposes
  • Marketing data: retained for as long as consent remains active; deleted within 30 days of withdrawal

Once the applicable retention period expires, data is securely deleted or anonymized so that the individual can no longer be identified.

9. Cookies and Tracking Technologies

9.1 What are cookies

Cookies are small text files stored in your browser when you access the platform b3tano. They help us recognize you across sessions, keep you logged in, remember your preferences, and analyze how the platform is used so we can improve it.

9.2 Types of cookies we use

  • Essential cookies: required for the basic functioning of the platform — login, game session, bet slip. They cannot be disabled without affecting the services.
  • Analytical cookies: help us understand how users interact with the platform — which pages are visited most, where errors occur, and how long sessions last. Data is aggregated and anonymized.
  • Preference cookies: remember settings such as language, interface preferences, and applied filters.
  • Marketing cookies: used only with your explicit consent to personalize communications and measure the effectiveness of campaigns.

9.3 How to manage cookies

You can manage your cookie preferences through the banner displayed on your first visit to the platform or through your browser settings. Disabling essential cookies may affect the normal functioning of the platform b3tano.

10. Data of Minors

The platform b3tano is strictly prohibited for users under 18. We do not knowingly collect personal data from minors. If we become aware that an account was created by someone under 18, the account will be closed immediately and all data will be deleted, unless retention is required by law.

If you believe a child or minor has created an account on the b3tano, contact our support team immediately so we can act quickly.

Minor protection: b3tano performs age verification during registration and throughout the KYC process. Any suspected use of the platform by a minor must be reported to support immediately at contato@b3tano.best.

11. How to Exercise Your Rights Under the LGPD

To exercise any of your rights as a data subject — access, correction, deletion, portability, information, withdrawal of consent, or objection — you can:

  • Contact our support team via the live chat available 24 hours a day on the platform b3tano
  • Send an email to contato@b3tano.best with the subject line "LGPD Rights — [describe your request]"
  • Use the self-service tools available in your account dashboard to update your registration details and manage communication preferences

The b3tano will respond to rights requests within 15 calendar days, as required by the LGPD. For requests that require more in-depth analysis, we will communicate the necessary timeframe within the initial response period.

Before fulfilling certain requests, we may need to verify your identity to ensure that data is not disclosed or altered by an unauthorized person.

12. Data Protection Officer (DPO) Channel

In accordance with Article 41 of the LGPD, the b3tano has appointed a Data Protection Officer (DPO) responsible for:

  • Receive communications from data subjects regarding the processing of their personal information
  • Receive communications from the National Data Protection Authority (ANPD)
  • Guide platform staff and partners on data protection practices
  • Promote LGPD compliance across all b3tano operations
Contact the DPO: For specific privacy and data protection matters, including rights requests and complaints, please contact us at contato@b3tano.best with the subject line "DPO b3tano — [your request]". We will respond within 15 calendar days.

13. Changes to this Privacy Policy

The b3tano may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or new platform features. When changes are significant, we will notify you at the registered email address at least 7 days before the new version takes effect.

We recommend that you review this policy periodically. The date of the last update is always shown at the top of the document. Continued use of the platform b3tano after the changes take effect constitutes acceptance of the updated version of the policy.

A history of previous versions of this policy can be requested through the DPO channel, at contato@b3tano.best.

Privacy at b3tano: How We Protect Every Brazilian Player's Data

When you create an account on b3tano, you enter personal data such as your name, CPF, email, and mobile number. You make deposits via Pix, boleto, or card. You place bets on the Brasileirão, NBB, UFC, or your favorite slots. All of this activity generates personal data, and the way a platform handles that information says a lot about how much it respects its users. At b3tano, privacy is treated as part of the product — not as a compliance checkbox.

Brazil has one of the most comprehensive data protection laws in the world, the LGPD (Lei Geral de Proteção de Dados, Law No. 13,709/2018). The b3tano has operated in full compliance with this law since it came into force, with audited internal processes and a designated Data Protection Officer (DPO) to ensure that every instance of data processing has a legitimate purpose, an appropriate legal basis, and the necessary technical safeguards.

Why We Collect Data and What We Do with It

No data is collected on the b3tano arbitrarily. Each piece of information has a specific, declared purpose. Your CPF, for example, is required to ensure each person holds only one account on the platform, to process Pix payments, and to meet identity verification obligations under Brazilian law. Your mobile number is used for security authentication and to send important alerts about your account. Your address is required for the KYC verification process in cases involving larger withdrawals.

Your betting history and platform activity are used for two main purposes: to continuously improve the user experience — identifying unnecessary friction, the most-used features, and where errors occur — and to meet responsible gambling obligations by monitoring patterns that may indicate problematic gambling behavior. This data is processed in aggregated and anonymized form wherever possible, and is never sold or shared with third parties for commercial purposes.

Payments and Financial Security

When you make a Pix deposit on the b3tano, your bank details are processed through the infrastructure of the Banco Central do Brasil, which regulates the Pix system. b3tano does not store Pix keys, bank account details, or credit card numbers on its own servers — this data is handled by our payment partners in compliance with the PCI-DSS standard, the highest level of security for card data.

All communications between your mobile device or computer and the b3tano are encrypted with 256-bit SSL/TLS. This means any information transmitted — whether your login or a Pix deposit — cannot be intercepted or read by third parties in transit. This is the same encryption standard used by major Brazilian banks such as Nubank, Itaú, Bradesco, and Banco do Brasil.

What Happens to Your Data When You Close Your Account

If you decide to close your account at b3tano, the process is straightforward: contact support, request account closure, and withdraw any available balance before closing. After closure, your data is not immediately deleted — Brazilian law requires betting platforms and financial companies to retain transaction records for at least 5 years for tax and anti-money laundering purposes.

Once the legal retention period has passed, data is securely deleted or anonymized so that you can no longer be identified as the data subject. Marketing data — such as communication preferences and promotional history — is deleted within 30 days of account closure, regardless of the legal retention periods that apply to transactional data.

How to Exercise Your Rights in Practice

The LGPD guarantees you eight fundamental rights as a data subject. At the b3tano, exercising these rights is straightforward: open the support chat available 24 hours on the platform, or send an email to contato@b3tano.best describing what you need. Our team responds within 15 calendar days — in practice, most simple requests, such as correcting registration details or reviewing transaction history, are resolved in the same conversation.

For specific privacy questions or to contact b3tano's data protection officer (DPO) directly b3tano, use the email contato@b3tano.best with the subject line "DPO b3tano". You may also file a complaint with the National Data Protection Authority (ANPD) if you believe your rights have been violated and were not resolved through the internal channel. The b3tano believes that transparency and respect for your data are inseparable from a serious betting platform — and that is how we operate every day.

Your Data Protected. Now Just Play.

Create your b3tano account with the confidence of a platform that genuinely complies with the LGPD. Sign up in under 2 minutes, deposit from R$ 20.00 via Pix, and enjoy Sports Betting, live casino, and slots with complete peace of mind.

+18 · Play responsibly · Data protected by the LGPD · Minimum deposit R$ 20.00

b3tano Privacy Notice: This page describes how we process your personal data in accordance with the LGPD (Law No. 13,709/2018). For privacy inquiries, contact us at contato@b3tano.best. By using b3tano, you also agree to our Terms and Conditions and confirms being 18 years of age or older.

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